Privacy Policy

Effective Date: January 1, 2026

Rancho Cucamonga Plumber (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ranchocucamonga-plumber.com or use our plumbing services.

Information We Collect

Personal Information You Provide

When you contact us, request a quote, book an appointment, or submit a form, we may collect:

  • Full name
  • Email address
  • Phone number
  • Service address
  • Description of the plumbing issue
  • Payment information (processed securely through third-party providers)

Information Collected Automatically

When you browse our website, we automatically collect certain technical information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring website
  • Approximate geographic location

How We Use Your Information

  • Schedule, deliver, and follow up on plumbing services
  • Respond to inquiries and customer support requests
  • Process payments and send invoices
  • Send service reminders, appointment confirmations, and promotional offers (with your consent)
  • Improve our website, services, and customer experience
  • Comply with legal obligations

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share limited information with:

  • Service providers who help us operate our business (payment processors, scheduling software, email platforms) under strict confidentiality agreements
  • Legal authorities when required by law, subpoena, or to protect our rights and safety
  • Successor entities in the event of a merger, acquisition, or sale of business assets

Cookies and Tracking Technologies

Our website uses cookies to remember preferences, analyze traffic, and personalize content. You can disable cookies through your browser settings, but some features of our site may not function properly as a result.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party site you visit.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications at any time
  • Withdraw consent for processing where applicable

To exercise any of these rights, contact us using the information below.

Children’s Privacy

Our services and website are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of those changes.

Contact Us

Rancho Cucamonga Plumber
Email: info@ranchocucamonga-plumber.com
Phone: 1-800-905-7115
Hours: Monday – Friday, 9:00 AM – 6:00 PM